However it’s better not to rely on that and firmly cancel before the trial month ends. There is a 30 day refund period after a Microsoft 365 plan starts. Many of us have more than one Microsoft account (including, Hotmail etc). Don’t go over the trial periodĮven if you use Office for just a day over the trial period, Microsoft will start charging you.īe very clear about the end date of the trial.Īlso be clear about which Microsoft account you’ve used to register for the Microsoft 365 trial. This advice applies more generally to any online trial subscription or plan from any company.Īny company with a trial plan has a strategy of making it hard to drop out of the test period and let them start charging the customer. COVID-19 has only increased those problems because contacting Microsoft Support has become a LOT more difficult. People try to cancel before the end of the trial and still get charged. Microsoft has offered a free one-month trial of Office for a long time and for all that time there have been problems. Here’s the steps to stopping the trial and what to do if cancelling doesn’t work properly. Too many people report problems cancelling Microsoft 365 trial subscription.
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